Business Letter

First Letter:

1412 Cobra Street
Depok, Indonesia 16951

April 14, 2013

Mr. Heru Sukamto
Accounts Payable
The Sports Store
356 Plaza Indonesia
Jakarta, Indonesia 23265

Dear Mr. Sukamto:

It has come to my attention that your company, The Sports Store has been late with paying their invoices for the past four months.

In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model where we'll give you 5% off your invoice if you pay us within 15 days of receiving the invoice.

I hope that everything is going well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any questions, feel free to contact me at (021) 212-4321.

Sincerely, 

Muhammad Faisal

Accounts Receivable

Second Letter:

                                                                                                                             1412 Cobra Street

                                                                                                          Depok, Indonesia 16951

                                                                                                               April 14, 2013

Mr. Heru Sukamto
Head Manager
The Sports Store
356 Plaza Indonesia
Jakarta, Indonesia 23265 

Dear Mr. Sukamto,

            I would like to convey my sincerest apology to you for not making it to the weekly meeting last Monday. I am sure that you were wondering where I was and why I did not let anyone know I was unable to make the meeting.

            I received an important call from my spouse who needed me to leave work and go home. This personal matter required my immediate attention and, in the chaos, I overlooked the fact that I did not tell anyone that I would not be at the meeting.

            Please excuse my absence and unprofessionalism. I apologize once again and will proceed differently in the future. I am sorry for any inconvenience that this may have caused you and our team.

                                                                                                             Sincerely, 

                                                                                                                          Muhammad Faisal

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